Your subscription renews itself.
If the app sent you here from a license banner, the fix is usually one of the three things below — each takes about a minute.
1. Renewal is automatic
SafeSort AI licenses are subscriptions. While your subscription is active, a fresh license key is issued at every renewal and the app picks it up silently the next time it's online — there's nothing for you to do. If you're seeing an "expiring soon" banner and your subscription is active, connecting your PC to the internet once is normally all it takes.
2. Offline PC? Paste the key from email
Every renewal also sends your current license key to the email address you bought with — that's the offline fallback. If this PC doesn't go online, open the newest email from us (search your inbox for SafeSort AI license), copy the key, and paste it into the license screen the app's banner links to. Monthly subscribers get a fresh key by email each month; annual subscribers once a year.
3. Manage your subscription
Update your card, switch between monthly and annual, or cancel. Cancelling is undramatic: your key keeps working until the end of the period you've paid for, plus a short grace period — then it simply expires. Nothing on your PC is lost.
Manage subscription — email us
Self-serve subscription management is coming; until then we handle changes by email, usually within a day.
Still stuck?
Can't find the email, key rejected, bought with an address you no longer use — whatever it is, write to support@safesortai.com and a human will sort it out. Current pricing is on the pricing section, and the FAQ covers how billing, cancellation, and refunds work.